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{
    "time": "2011-02-03 09:05:00",
    "attribution": {
        "en": "Mr. Don Head",
        "fr": ""
    },
    "content": {
        "en": "<p data-HoCid=\"2305197\" data-originallang=\"en\"> We last year received 14 complaints, four from staff and ten from offenders. The four from staff were in relation to issues of the language profile for positions that were posted. The other was just the...getting access to their personal information in the language of their choice. There were four of those. Three came out of the Atlantic region and one came out of the Ontario region.</p>\n<p data-HoCid=\"2305198\" data-originallang=\"en\">In terms of our ten complaints from offenders, two came out of the Atlantic region and eight came out of the Quebec region. They were in relation to access to the programs we offer in the language of their choice and access to staff who are engaging them who are able to provide services in the language of their choice. For example, there was a complaint by an anglophone offender about announcements made in French only, in one of the institutions in the Quebec region. </p>\n<p data-HoCid=\"2305199\" data-originallang=\"en\">So that's the nature of the complaints we've received, and the number. In terms of the process.... </p>\n<p data-HoCid=\"2305200\" data-originallang=\"en\">Oh, I'm sorry, Madam.</p>",
        "fr": "<p data-HoCid=\"2305197\" data-originallang=\"en\">L'an dernier, nous avons re\u00e7u 14 plaintes, quatre de la part d'employ\u00e9s et dix de la part de d\u00e9linquants. Les quatre plaintes formul\u00e9es par des employ\u00e9s concernaient le profil linguistique de postes annonc\u00e9s. Une personne souhaitait \u00e9galement acc\u00e9der \u00e0 ses renseignements personnels dans la langue de son choix. Il y en a eu quatre, trois dans la r\u00e9gion de l'Atlantique et une en Ontario.</p>\n<p data-HoCid=\"2305198\" data-originallang=\"en\">Pour ce qui est des dix plaintes de d\u00e9linquants, deux ont \u00e9t\u00e9 d\u00e9pos\u00e9es dans la r\u00e9gion de l'Atlantique et huit, dans la province de Qu\u00e9bec. Les plaignants voulaient avoir acc\u00e8s aux programmes et \u00eatre servis par des employ\u00e9s dans la langue de leur choix. Par exemple, dans un \u00e9tablissement du Qu\u00e9bec, un d\u00e9linquant anglophone s'est plaint que les annonces n'\u00e9taient faites qu'en fran\u00e7ais.</p>\n<p data-HoCid=\"2305199\" data-originallang=\"en\">Voil\u00e0 donc ce qu'il en est de la nature et du nombre des plaintes re\u00e7ues. Quant au processus... </p>\n<p data-HoCid=\"2305200\" data-originallang=\"en\">Oh, veuillez m'excuser, madame.</p>"
    },
    "url": "/committees/official-languages/40-3/41/don-head-9/",
    "politician_url": null,
    "politician_membership_url": null,
    "procedural": false,
    "source_id": "3711978",
    "document_url": "/committees/official-languages/40-3/41/",
    "related": {
        "document_speeches_url": "/speeches/?document=%2Fcommittees%2Fofficial-languages%2F40-3%2F41%2F"
    }
}