Speech (committee meeting)

{
    "time": "2008-02-25 16:45:00",
    "attribution": {
        "en": "Ms. Ursula Menke",
        "fr": ""
    },
    "content": {
        "en": "<p data-HoCid=\"941879\" data-originallang=\"en\">I guess I'd have to say there's only a part of that we can deal with effectively. There are certainly much broader questions. For example, part of the question you've asked related to areas that are significantly outside my mandate in terms of investments. </p>\n<p data-HoCid=\"941880\" data-originallang=\"en\">With respect to the mandate that I have from Parliament, what we do is ensure that the banks actually follow the rules. Most of the Canadian consumers you're talking about have ongoing relationships and they have contracts, of course, with their institutions. Those contracts will, of course, determine what the relationship is. </p>\n<p data-HoCid=\"941881\" data-originallang=\"en\">I didn't understand from the way the motion was originally drafted and the question that I saw...what you were looking for was the effect, I thought, on the consumers themselves. I guess the agency gets relatively little information on that directly. The most direct information we would get on the effect of what's going on in the market right now is from inquiries and complaints that we would have, and on the basis of that stream of information, I have to say at this point in time that there doesn't seem to be any effect upon consumers. We have noticed no increase in concerns related to credit matters.</p>",
        "fr": "<p data-HoCid=\"941879\" data-originallang=\"en\">Je dois dire que nous ne pouvons nous occuper efficacement que d\u2019une partie de tout cela. Il y a certainement des questions tr\u00e8s vastes qui se posent. Toutefois, une partie de votre question porte sur des domaines, tels que les investissements, qui s\u2019\u00e9cartent tr\u00e8s sensiblement de mon mandat.</p>\n<p data-HoCid=\"941880\" data-originallang=\"en\">D\u2019apr\u00e8s le mandat que nous a donn\u00e9 le Parlement, l\u2019agence doit veiller \u00e0 ce que les banques respectent les r\u00e8gles. La plupart des consommateurs canadiens dont vous parlez ont des rapports constants et des contrats avec leurs institutions financi\u00e8res. Bien entendu, ces contrats d\u00e9finissent la nature de leurs rapports.</p>\n<p data-HoCid=\"941881\" data-originallang=\"en\">Je n\u2019avais pas compris, en lisant le texte de la motion dans sa forme initiale ainsi que la question que j\u2019avais vue, que vous cherchiez \u00e0 conna\u00eetre les incidences sur les consommateurs eux-m\u00eames. Je pense que l\u2019agence ne re\u00e7oit que tr\u00e8s peu de renseignements directs sur cet aspect des choses. Les renseignements les plus directs que nous aurions sur les effets de ce qui se passe actuellement dans le secteur financier viendraient des demandes de renseignements et des plaintes que nous recevons. Sur la base de ces renseignements, je dois dire que, pour le moment, nous n\u2019avons pas l\u2019impression que la situation ait des effets quelconques sur les consommateurs. Nous n\u2019avons not\u00e9 aucune augmentation des pr\u00e9occupations li\u00e9es aux questions de cr\u00e9dit.</p>"
    },
    "url": "/committees/finance/39-2/25/ursula-menke-2/",
    "politician_url": null,
    "politician_membership_url": null,
    "procedural": false,
    "source_id": "2330414",
    "document_url": "/committees/finance/39-2/25/",
    "related": {
        "document_speeches_url": "/speeches/?document=%2Fcommittees%2Ffinance%2F39-2%2F25%2F"
    }
}